| 1 | Knows the importance of Quality for efficient and sustainable production. |
| 2 | Quality concept, and standardization knows SANDART |
| 3 | Knows the importance of the standard manufacturing and service sectors |
| 4 | Management knows that quality and standards |
| 5 | Knows environmental standards |
| 6 | Knows models of quality management system |
| 7 | Strategic management knows |
| 8 | Can participate in the management |
| 9 | Make the process management system |
| 10 | Resource management system knows |
| 11 | Knows the EFQM excellence model |