| ÖÇ1 | Explain the functioning of the communication process. |
| ÖÇ2 | Can communicate effectively in daily life and business life. |
| ÖÇ3 | Have knowledge about verbal and non-verbal communication |
| ÖÇ4 | Can use the necessary methods to solve the problems and conflicts that arise in the process of interpersonal communication. |
| ÖÇ5 | Have information about written communication (CV, petition, preliminary letter, etc.) |