| 1 | Structure and operation of automotive services. | 1 |
| 2 | Concept and measurement of efficiency. | 1 |
| 3 | Time management in service processes. | 1 |
| 4 | Decision-making processes and models. | 1 |
| 5 | Activities such as meetings, seminars, conferences, fairs, technical trips, etc. | 1 |
| 6 | Periodicals, Technical bulletins, e-bulletins, Catalogs. | 1 |
| 7 | Structure of businesses, Quality management and improvement methods. | 1 |
| 8 | Definition of authority, duties and responsibilities. | 1 |
| 9 | Work organization. | 1 |
| 10 | Maintenance planning in automotive services, Team work. | 1 |
| 11 | Performance evaluation tools and performance evaluation. | 1 |
| 12 | Cost calculation, Financial management in automotive services. | 1 |
| 13 | Service equipment and layout, Workshop organization. | 1 |
| 14 | Precautions to prevent material time waste, Work safety in service, Waste, Recycling, Sustainability. | 1 |