NİĞDE VOCATIONAL SCHOOL OF TECHNICAL SCIENCES / AUTOMOTIVE TECHNOLOGIES / OTO2035 - SERVICE MANAGEMENT AND ORGANIZATION

GENERAL INFORMATION ABOUT THE COURSE

           
Course Code Semester   Course Type   Course Level   Course Language
     
  
Course Title Theoretical Practical ECTS
Turkish Name of the Course
Course Coordinator E Mail
Assistant Staff of the Course E Mail
Course Objective
Brief Content of the Course
Prerequisites

Course Objectives
 
Course Objectives 
1To be able to understand the management processes, organizational structures and operations of automotive services.
2To be able to establish a relationship between planning of service processes, distribution of workforce and time management.
3To learn to manage the personnel and resources required for service services efficiently.
4To be able to create strategies to increase the financial structure, budgeting processes and profitability of automotive services.
5To be able to learn to increase service performance and service quality with continuous quality improvement methods.
6To be able to understand waste management, environmentally friendly practices and sustainability issues in services.
 
Course Category
Course Category Percentage
Mathematics and Basic Sciences
Basic Vocational Courses
Communication and Management Skills Courses
Transferable Skills Courses
General Knowledge/General Aptitude Course