1 | To be able to understand the management processes, organizational structures and operations of automotive services. |
2 | To be able to establish a relationship between planning of service processes, distribution of workforce and time management. |
3 | To learn to manage the personnel and resources required for service services efficiently. |
4 | To be able to create strategies to increase the financial structure, budgeting processes and profitability of automotive services. |
5 | To be able to learn to increase service performance and service quality with continuous quality improvement methods. |
6 | To be able to understand waste management, environmentally friendly practices and sustainability issues in services. |