| ÖÇ1 | Knows the concepts of travel agency, tour operator and local tour operator |
| ÖÇ2 | Plan new events that tour operators and travel agencies can organize. |
| ÖÇ3 | Knows the place, importance and fields of activity of tour operators and travel agencies in the tourism sector. |
| ÖÇ4 | Has knowledge of reservations and ticketing |
| ÖÇ5 | Has knowledge about calculating tour costs |
| ÖÇ6 | Has knowledge of information technologies used in travel agencies and tour operators. |
| ÖÇ7 | Has knowledge of laws, regulations and legislation regarding tour operators and travel agencies. |
| ÖÇ8 | Has knowledge of the means of transportation used by tour operators and travel agencies. |
| ÖÇ9 | Has knowledge of sales techniques and marketing strategies used in tour operators and travel agencies. |
| ÖÇ10 | Knows how to ensure the sustainability of the quality of travel and accommodation services. |