| 1 | Learns about Self-Recognition and Self-Image |
| 2 | Learns about the Subject of Communication |
| 3 | Knows Variables Affecting Communication |
| 4 | Knows Empathy and Sympathy, Empathic Communication |
| 5 | Knows Therapeutic Communication/Facilitating Methods |
| 6 | Knows Approaches That Prevent Communication |
| 7 | Knows Behavior Patterns |
| 8 | Knows Communication Conflicts |
| 9 | Knows Communication Theories |
| 10 | Knows Concepts of Anxiety and Stress |
| 11 | Knows Problem Solving Methods |
| 12 | Knows Communication in Special Situations |