| ÖÇ1 | The concept of the Secretariat, secretarial profession Turkey 'at the World ' in the developmental stages, and learn the importance of the objectives of secretarial profession. |
| ÖÇ2 | Secretarial duties and sorululuklarını profession, business life, the importance of the secretary, the secretary-manager of a successful relationship should be to learn how |
| ÖÇ3 | The Secretary should have the basic features, the role of clothing izlenimdeki learn first. |
| ÖÇ4 | The importance of communication in business life, the elements of an effective image yaratabilmenin, understand the duties of secretary of the meeting and travel arrangements. |
| ÖÇ5 | Concepts of protocol and etiquette, the rules governing social life, learn the history of the protocol. |
| ÖÇ6 | Greetings and etiquette and protocol rules for dating, addressing the principles of formats, talking and writing learns the rules of etiquette and protocol. |
| ÖÇ7 | Learns the rules of etiquette and protocol to be followed in offices |
| ÖÇ8 | Vehicles, meetings and meals must be complied with the rules of etiquette and protocol learns. |
| ÖÇ9 | The rules of etiquette and protocol Hediyeleşme and learns about sending flowers. |