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NİĞDE VOCATIONAL SCHOOL OF SOCIAL SCIENCES / COOKERY / ASC2021 - QUALITY MANAGEMENT
GENERAL INFORMATION ABOUT THE COURSE
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Course Objective
The aim of this course is to provide a lifestyle that aims to improve the quality of life and to create happiness of the personnel working in the organization by improving and improving the working life and work environment and to create an organizational climate and quality culture aimed at ensuring cooperation, reconciliation and effective communication among employees.
Brief Content of the Course
Defining the quality, the historical development of quality, total quality management and related concepts, the basic elements of total quality management, the main factor affecting the total quality management, the sense of total quality and quality costs, the sense of total quality in human factors, the total quality management practices in Turkey and all over the world.
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Course Objectives
1
To create a competitive, participatory, quality and customer oriented person acting with the principle of quality
2
To make employees happy, to create happier customers and happier people
3
To ensure the improvement of human-individual quality within the organization
4
To improve social life and quality of life
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Basic Vocational Courses
Communication and Management Skills Courses
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