- Knows the basic computer programs required for professional practice and effectively uses relevant technologies and office devices.
- Prepares and presents statistical data related to health records and performs the coding of diseases and disease-related procedures according to international classification systems
- Respects patient rights and patient confidentiality
- Updates knowledge, skills, and competencies related to the field with lifelong learning awareness and continuously develops personally and professionally.
- Contributes to projects and activities with a sense of social responsibility toward the community.
- Prepares internal and external institutional correspondence, classifies and files documents, and carries out archiving procedures in accordance with filing techniques.
- Works as a team member to solve anticipated and unanticipated problems encountered in professional practice by using fundamental knowledge and skills in the field.
- Establishes effective communication with colleagues, physicians, other healthcare professionals, patients, and patient relatives.
- Uses a basic level of foreign language to follow information in the field and to communicate with patients and their relatives.
- Possesses knowledge of occupational health and safety and first aid.
- Recognizes healthcare institutions and organizations and acts in accordance with legislation and ethical values related to duties, rights, and responsibilities as a healthcare professional.
- Acts in accordance with principles of organizational communication, management and organization, and quality management processes.
- Evaluates and applies the theoretical and practical knowledge gained from basic-level courses containing up-to-date information in the field at a professional level.
Skills and Competences
Field-specific Skills and Competences
Students have to give priority to the confidentiality of patient and the institution’s knowledge
Students have to type with ten finger technique at the speed of speaking.
Students have to believe the importance of their work.
Students have to have desire of continuous learning.
Students have to be successful in time management.
Students have to know the rights of patient.
Students have to work fast with the principle of zero defects.
Students have to use computer and other office tools perfectly.
Students have to believe the importance of their work.
Students have to know and apply the phone etiquette.
Students have to have knowledge and awareness of job safety, worker health and environmental protection about medical-secretary issues.
Students have to have social responsibility and awareness of ethical values related to health services.
General Competences
Students have to have strong audio and visual memory
Students have to have basic knowledge related to their profession
Students have to have the skills of organization
Students have to love working with people.
Students have to have communication skills.